E-mail support is monitored 24 hours a day and for most support issues, it is recommended that contact be made in this way. Both Celebros and our customers have found this to be the most efficient method for handling routine, non-emergency matters.

In urgent cases, such as a halt to the production environment, use either the telephone hotline numbers or local Celebros numbers. A support engineer will be back in touch with you by phone within 30 minutes.